Unwanted 18 month contract after moving home.

[digyen]

Hi can I ask what I can do about my problem? I had VM at my old address and took it with me when I moved. was checking my account the other day and realised that I have been given a new 18 month contract when I moved. I was never informed of this and when I contacted customer services to complain was told it was standard policy and there was nothing they could do.

[digyen]

Many thanks

[digyen]

been 2 weeks any update on this please?

[Tom_F]

Hi digyen, I've taken a look and can confirm this has been resolved now.

if you encounter any more issues or we can help with anything else please let us know.

Tom 

[digyen]

Are you sure as my account still says my contact ends Jan 2023 not Jan 2022

[John_GS]

It will do @digyen if it's been manually amended. 

Best,