ContributionsMost RecentMost LikesSolutionsRe: Error code: VGC-4253024462:4253024462 Hi ahmadzia, sorry to hear you've also encountered this error. Have you tried closing other applications (any of the ones mentioned above in particular) to see if that helps? Also, is it just problematic on your desktop - are you able to watch Sky Sports on another device/app? Tom Re: Why can't I get virgin media both neighbours have it? That's fine with me thanks Christy_D - @RTaylor Christy is much more help to you with this kind of query, you're in capable hands 🙂 Tom Re: Why can't I get virgin media both neighbours have it? Hi RTaylor, thanks for getting in touch. We can ask the relevant teams to look into it and provide an update, if you get back to me via PM we'll get onto that for you. Tom Re: Cable my street Thanks for getting back to me madhatter007. I've contacted the relevant teams and will get back to you with an update as soon as I receive one - usually within a few working days. Tom Re: Cable my street Hi madhatter007, sorry to hear you've had no update on this. We'll be happy to take a look and see if we can get any info for you, I'll get in touch via PM to confirm a few details & we'll take it from there. Tom Re: can't log in to virgin media account Thanks for getting back to me Stevie96 - unfortunately I couldn't resolve it directly so have raised a ticket with our IT team & confirmed the details via PM. As soon as I have further notification I'll be back in touch - sorry for the delay. Tom Re: can't log in to virgin media account Hi Stevie96, sorry to see you've encountered this problem too. I'd like to help get it sorted, so will get in touch via PM (just look out for the purple envelope) and hope to hear back from you soon. Tom Re: User already logged in (when not) on hub Not at all superhub3 - I can see you're in a pm conversation with my colleague Ryan already I didn't feel the need to intervene on that - pauldsmyth says he's encountered the same issue and others too which is why I reached out. Tom Re: User already logged in (when not) on hub Sorry to hear you've encountered the same problem pauldsmyth - I'd like to take a further look into this for you so will get in touch via PM and hope to hear back from you soon. Tom Re: Account Number Hi jdoody, I can help get that sorted - just look out for my PM and get back to me with the requested info when you can. Tom