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Re: password for telephone support

simonpayne
On our wavelength

Hi there

I have also forgotten my telephone password for my VM account

are you able to help?

Regards

Simon

4 REPLIES 4

Martin_N
Forum Team
Forum Team

Hi simonpayne,

Thank you for your post. I'm very sorry to hear you have forgotten that password. 

To confirm are you referring to when you call into the team? Or when you sign into your online account for your password?

^Martin

Phone calling or on web chat

Thank you

S

Hi simonpayne

 

Thanks for coming back to us.

 

I shall PM you now to help further.

 

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Hi simonpayne

 

Thanks for joining me on PM.

 

Just to update the thread, we've been able to change the details requested via our PM.

 

If you do ever need us going forward, please pop us a public post here and we'll be only too happy to help.

 

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill