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No contract email

honeyraith
Tuning in

on ‎19-07-2021 13:05

I haven't received any contract email. It started in February 2021.

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2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

on ‎19-07-2021 14:30

If you login to your "myVirginMedia" online account, there is an option to download PDF copies of your contract & recent bills.

Apart from the obvious "check your spam filters", trying to locate an email from 5ish months ago may just be needle & haystack territory. The online contrat should be identical.

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Ayisha_B
Forum Team
Forum Team

on ‎19-07-2021 15:19

Hi @honeyraith,

 

Welcome to our Community Forums and thanks for your post. 

 

I am sorry to hear you appear not to have received the email from us containing your contract.

 

As @japitts has advised, you can find a copy of your contract via My Virgin Media > My Bills > View Contract

 

I hope that helps. 

 

Ayisha_B
Forum Team

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