No landline (elderly relative)

[DJP5]

Please can someone help me get a priority engineer out to my elderly mum? She is very worried as she has no landline.

[-tony-]

have flagged the thread - hopefully get someone here soon - keep your eye on the thread they will need some personal info - dont post anything on the forum

[Sofia_B]

Hi @DJP5.

Thanks for your post 🙂 

I'm sorry to hear this. 

I'm going to send you a PM for more details so we can get this sorted for you. 

Please look out for a notification in the purple envelope located in the top right hand corner of your screen. 

Thanks, 

[Sofia_B]

Thanks for chatting with me over PM @DJP5.

Please keep us updated on how the engineer appointment goes 🙂

If you have any issues from here, please let us know and we'll happily assist. 

Thanks,