on 15-04-2022 22:19
hi so a while ago we had a engineer out and he said he put in a booster but we would need to get someone out as it wasnt a permanant fix now im having packet loss and some games wont let me play at all discord is always dropping out saying its packet loss is thee any at home fix i can do o make this stop
on 16-04-2022 03:39
its also caused some tv channels to become pixleated now aswell
on 16-04-2022 12:28
The packet loss is clear to see on your BQM, so you can't do anything to fix this. A VM technician will need to find and fix the fault.
If you wait here a day or two a VM Mod will pick this up.
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on 16-04-2022 12:44
yeah i managed to get through to them via telephone enginner is booked for the end of the week hopefully they will do the permanant fix this time and not just put another booster in somewhere
on 18-04-2022 12:58
Thanks for the response there toxicspectra,
Welcome back to the community!
Sorry for the issues faced however let us know how the appointment goes!
Thanks,