on 06-12-2021 08:13
We have the 1gig broadband we run 4 xboxs not all at the same time but when playing any shooting games the lantancy and pocket loss spike very high games are very lagging sometimes unplayable please help its driving me mad
06-12-2021 11:06 - edited 06-12-2021 11:06
Are those xboxes connected by WiFi? Try ethernet connections as a test. This will check if it's a WiFi problem or a broadband issue.
on 06-12-2021 11:08
They all were wired but now 3 are wireless and one wired that is like 2 foot away from the router they still do it
on 06-12-2021 11:10
Is the wired one any better than the WiFi?
on 06-12-2021 11:13
Its still bad i think its a problem with the wifi ment to get 1 gig my wired only runs at 879 and my wireless runs about 160
06-12-2021 11:25 - edited 06-12-2021 11:26
The speed isn't so important. 160 Mbps is quite adequate. It's the latency - ping times - that are critical and they will always be worse over WiFi.
The basic VM Hub has poor WiFi and you might have to buy something better. But two things to try first.
1. Play the game for a while on the ethernet connection and see if it's any better.
2. Set up a free BQM test and post a Live Link to this thread. After a day we can see what the broadband ping times are like. https://www.thinkbroadband.com/broadband/monitoring/quality
on 07-12-2021 16:04
My data from yesterday but no one really played the xboxs yesterday
on 07-12-2021 16:20
Your BQM is showing packet loss. VM will need to fix this.
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on 07-12-2021 16:29
When i ring vm they fob me off and dont fix anything its like talking to a brick wall sometimes
07-12-2021 17:19 - edited 07-12-2021 17:20
You definitely need a technician visit to investigate and sort the packet loss. Hopefully a staff member will pick up this thread and offer to help.