on 30-08-2021 05:04
Since about 11:15 yesterday (29.8.2021) I have not been able to access my default email account and get this error message:
"Your mailbox is not available at the moment
Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices."
Answered! Go to Answer
on 31-08-2021 08:33
Hello @philnewman,
Welcome to the community page, thank you for posting on here.
I am sorry to see that you are having issues with your mailbox.
Is it a NTL email or an external email?
Many thanks,
New around here? To find out more about the Community check out our Getting Started guide
on 31-08-2021 08:33
Hello @philnewman,
Welcome to the community page, thank you for posting on here.
I am sorry to see that you are having issues with your mailbox.
Is it a NTL email or an external email?
Many thanks,
New around here? To find out more about the Community check out our Getting Started guide
on 31-08-2021 13:52
Managed to finally get someone on the phone and got it sorted out, but thanks anyway
on 01-09-2021 13:57
Hi @philnewman
Thanks for posting on our community forum!
Great to hear you've managed to have your issue resolved, please do contact us if you require any further assistance.
Regards