NTLworld.com email closure

[AnexNTLworlduse]

I have an ntlworld.com email address that has been hacked and need to close it down. How can I do this?

[Carley_S]

Hi @AnexNTLworlduse 

Welcome to the community forums. 

Sorry to hear that your email has been hacked. Just to confirm, is this email attached as a primary email to any active broadband account at all? 

[AnexNTLworlduse]

Hi,

It's not, no. I'm unable to log into VM as I don't have the correct credentials 

[Arissa_H]

Hi AnexNTLworlduse.

Thank you for posting. Welcoming you back onto our community forums.

Sorry to see you are unable to log into VM app.

So I can have a look into this for you, I will be private messaging you.

Watch out for the purple envelope. 

Thank you.