I need to delete old ntlworld.com email accounts

[Lillywhite61]

Hi, I need to close 3 ntlworld email addresses. How do I do this please?

[Lillywhite61]

Hi, I need to delete 3 old ntlworld email accounts please. Can someone help me with this please?

[Paul_DN]

Hi Lillywhite61, 

Thank you for reaching out to us in our community and welcome, if you are still a virgin Media customer you can delete any none primary Emails yourself Via your Online Account.

Regards

Paul.     
 

[Sabrina_B · Accepted solution]

Hi @Lillywhite61 👋.

Thanks for reaching out to us, we can assist you in closing your mailboxes, to do this we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina

[Lillywhite61]

Hi the ntlworld email accounts are from a previous virgin contract. I left virgin, went to EE and then got a new contract with virgin.