Delete blueyonder email account

[Jarmstrong1]

I am no longer a virgin media customer so can’t log into my account but I am still receiving emails to my blueyonder email account so I know it’s still active. I can’t log in to make any changes so how do I close this email account so I know if anyone tries to email me it will send them an ‘undeliverable’ notification?

Thank you

[用心棒]

Have more than 90 days passed since broadband service was terminated; after which email accounts linked to service should be permanently deleted?

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[Jarmstrong1]

Yes, the service ended June 2022. I can no longer log into the VM account but I still receive emails.

Thanks

[Alex_RM]

Hi Jarmstrong1,

Thanks for posting and welcome to our community 🙂

Sorry to hear you're having some issues deleting your email account. So I can help I've popped you over a private message (purple envelope, top right hand corner)

Alex_Rm