Contact email for Virgin

[Crashedagain]

Is there an email to contact Virgin ?I looked on website .There is no number no email no chat.It says they will take time to answer messages but there is no option to message.I used my virgin app but the chat there was down.I received a call from 020 3976 8303 claiming to be Virgin and stating I was subject to scammers. I hung up .However,shortly after my internet crashed(nothing new there)

So I cant even contact Virgin to confirm it was a scam.I googled number so 99.9% it was a scam but I would like some kind of confirmation AND a reason why my internet CRASHED AGAIN 

[Crashedagain]

Hi Tom_W

Is the correct download ,thanks?

https://www.thinkbroadband.com/broadband/monitoring/quality

[Zoie_P]

Hi Crashedagain, 

Thank you for your reply and for setting this up 🙂 
I have had a look at our systems and can see you have some issues with you power levels that require a tech visit, I will pop you over a PM and get this arranged.

Zoie

[Zoie_P]

Hi Crashedagain, 

I am sorry you do not feel comfortable via PM.

I woulda advise to call our team on 150/0345 454 1111 to get this sorted.

I am a member of the forum team and employed by Virgin media here is our Good folk to know for confirmation. 

I do hope you can get this resolved.

Zoie

[Crashedagain]

thanks

[Akua_A]

No problem at all @Crashedagain.

We are always happy to help 🙂