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Blocking an email address

Lennox1
Tuning in

Hello, can I completely block a specific email address such that it doesn't even go to spam or trash? Also I don't actually have an email from them to click on, as I have deleted the emails they previously sent to me. I do have the address I want to block though

Many thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Graham_A
Very Insightful Person
Very Insightful Person

@Lennox1 If the VM system is sending them to spam there is nothing currently that you can do to block them completely.

This is due to a current fault with the VM spam settings page which doesn't allow you to change the setting.

Once this is fixed you should be able to achieve what you want via a change of the default spam settings and setting up your own filter.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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See where this Helpful Answer was posted

4 REPLIES 4

Graham_A
Very Insightful Person
Very Insightful Person

@Lennox1 If the VM system is sending them to spam there is nothing currently that you can do to block them completely.

This is due to a current fault with the VM spam settings page which doesn't allow you to change the setting.

Once this is fixed you should be able to achieve what you want via a change of the default spam settings and setting up your own filter.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Thank you very much for the advice

用心棒
Very Insightful Person
Very Insightful Person

If the email address to be blocked (i.e. discarded) is currently being delivered to your Inbox then consider creating a filter rule similar to the following where miscreant@example.com  should be replaced with the email address you wish to never see.
2022-07-13-a.jpeg

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Great thank you 🙂

and miscreant example email address is very apt😅