on 12-07-2022 21:29
Hello, can I completely block a specific email address such that it doesn't even go to spam or trash? Also I don't actually have an email from them to click on, as I have deleted the emails they previously sent to me. I do have the address I want to block though
Many thanks
Answered! Go to Answer
on 12-07-2022 21:39
@Lennox1 If the VM system is sending them to spam there is nothing currently that you can do to block them completely.
This is due to a current fault with the VM spam settings page which doesn't allow you to change the setting.
Once this is fixed you should be able to achieve what you want via a change of the default spam settings and setting up your own filter.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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on 12-07-2022 21:39
@Lennox1 If the VM system is sending them to spam there is nothing currently that you can do to block them completely.
This is due to a current fault with the VM spam settings page which doesn't allow you to change the setting.
Once this is fixed you should be able to achieve what you want via a change of the default spam settings and setting up your own filter.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 13-07-2022 14:15
13-07-2022 14:33 - edited 13-07-2022 14:34
If the email address to be blocked (i.e. discarded) is currently being delivered to your Inbox then consider creating a filter rule similar to the following where miscreant@example.com should be replaced with the email address you wish to never see.
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on 13-07-2022 15:49
Great thank you 🙂
and miscreant example email address is very apt😅