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How do i get wifi pods

thedoogs67
Joining in

I have Hub5 with 1Gb down load and I am getting poor wifi speeds around my house

1 ACCEPTED SOLUTION

Accepted Solutions

newapollo
Very Insightful Person
Very Insightful Person

Hi @thedoogs67 

Please try following the instructions <<< here >>> 

If that doesn't work  you can also call by calling 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted)

Call around 8am if possible when lines first open and are least busy.

A member of the Forum Team may pick this up for you in a day or two.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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See where this Helpful Answer was posted

4 REPLIES 4

newapollo
Very Insightful Person
Very Insightful Person

Hi @thedoogs67 

Please try following the instructions <<< here >>> 

If that doesn't work  you can also call by calling 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted)

Call around 8am if possible when lines first open and are least busy.

A member of the Forum Team may pick this up for you in a day or two.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Thanks

Good Afternoon @thedoogs67, thanks for your post and a very warm welcome to you!

Sorry to hear of the issues with the coverage in your property.

Can you please advise me if you've been able to follow the helpful steps provided in the link as highlighted by @newapollo?

Kindest regards,

David_Bn

Yes I do not require WiFi pods