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V6 Green screen, boot cycling

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KeithHolden
Tuning in

on ‎08-04-2022 22:43

V6 tv box has green screen "dvr has detected serious problem" and is in cycling reboot phase.

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japitts
Very Insightful Person
Very Insightful Person

on ‎08-04-2022 22:58

Your V6 hard drive has failed, your box will need replacing.

You can either call in to report this (150 from a VM phone, 0345 4541111 from any other phone) or wait here (might be a couple of days) for VM staff to pickup.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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japitts
Very Insightful Person
Very Insightful Person

on ‎08-04-2022 22:58

Your V6 hard drive has failed, your box will need replacing.

You can either call in to report this (150 from a VM phone, 0345 4541111 from any other phone) or wait here (might be a couple of days) for VM staff to pickup.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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