on 05-12-2022 20:54
My Main V6 tv box will not boot up. It gets to the starting up screen and starts making a strange beeping noise. From what I've rreading these forums it looks as if it needs replacing.
Any advice please
Thanks
Answered! Go to Answer
on 05-12-2022 22:23
@apak241 wrote:From what I've rreading these forums it looks as if it needs replacing.
Decide how urgently you want the tech visit arranged, before choosing whether to...
1: Call in - 150 from a VM phone, 0345 4541111 from any other phone and choose the "I have a fault" option.
2: Wait on this forum for a VM staffer to respond, this may take a couple of days.
There's a very good chance the tech will replace your V6 for a new one - a beeping HDD is a failing HDD.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 05-12-2022 22:23
@apak241 wrote:From what I've rreading these forums it looks as if it needs replacing.
Decide how urgently you want the tech visit arranged, before choosing whether to...
1: Call in - 150 from a VM phone, 0345 4541111 from any other phone and choose the "I have a fault" option.
2: Wait on this forum for a VM staffer to respond, this may take a couple of days.
There's a very good chance the tech will replace your V6 for a new one - a beeping HDD is a failing HDD.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks