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Stv channel 103 saying not authorised

Hacker1979
Just joined

on ‎02-09-2021 10:53

103 is STV saying channel is not authorised yet have + 1 channel is work full rest has been done anyone else having this issue 

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japitts
Very Insightful Person
Very Insightful Person

on ‎02-09-2021 11:08

Can you try doing an EPG refresh - Home > Help & Settings > Help > TV Care > I'm missing some channels.

I'd imagine you should have STV/ITV-SD on channel 113 - does that work ok?

Is anything reported on either the automated status line (0800 5610061) or the online page (https://my.virginmedia.com/faults/service-status )

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