on 23-04-2022 18:08
Cant find live avents on my 360 box and cant get through to nobody on the phone all day stressed to the max any help will be appreciated thanks
on 23-04-2022 21:12
Try Factory Reset mate worked for me
on 23-04-2022 21:28
Will that lose all recordings and series links?
on 23-04-2022 21:30
There’s an option to save recordings
on 23-04-2022 21:38
Cheers working now, but all recordings greyed out as I need to “subscribe”
god I hate virgin, time to cancel
on 24-04-2022 09:06
Hi all , last nights boxing missed much of the undercard and then had issues with picture pixelating etc , does anyone know how to report this re- getting refunded
24-04-2022 09:30 - edited 24-04-2022 09:34
@Matt2303 just phone them up, that's what I'm doing tomorrow morning. Terrible spending 3 and half hours searching the net for a fix, instead of sitting relaxing watching the undercard and enjoying a major event is unacceptable. I got to watch the last 2 rounds of fight before main event. Ruined my evening.
on 24-04-2022 11:44
I've never been able to record ppv, on the late night boxing I end up watching only the main event the next day, most frustrating.
Years ago you could go into it like a normal recorded program on the Sunday and watch the entire card; for the quality we now get, I very rarely bother.
on 26-04-2022 11:48
Hi @Matty2303
Thanks for posting on our community forum!
Sorry to hear about your issue regarding the PPV Boxing, have you managed to speak to our team yet regarding this? As for a refund there isn't much we can do over here on the forums, I'd suggest raising this via our complaints code of practice which can be found here
Regards
on 26-04-2022 20:53
It did eventually come on for me so was a success however a little stressful but no drama in the end sorry for everyone that wasn’t as lucky.
Thanks
on 29-04-2022 12:24
Hi Bilstein74,
Thank you for reaching back out and confirming you were able to get your PPV in the end, apologies again for any inconvenience caused.
Regards
Paul.