on 18-09-2020 09:06
Did anyone receive any instructions with their new 360 box? All I have is a booklet called "Virgin TV 360 Grab the remote and get going" which gives gives basic instructions on the remote.
One of these instructions is to 'press the home button and head for Help'. There is no help
on 22-12-2020 11:34
Many thanks - this worked perfectly - into Settings - then to Pairing Devices - and the missing link was the selection of the TV manufacturer - selecting Toshiba (the makers of our TV) did the trick. That small thing makes life just that little bit easier - but significantly!!
on 03-01-2021 17:34
When I record a series link how can I stop it repeating on another day
on 03-01-2021 17:37
You can't with the TV360 software.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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on 03-01-2021 17:39
@Graham_A wrote:You can't with the TV360 software.
But it's being fixed in a future update apparently.
on 03-01-2021 17:43
@paul0363 wrote:
@Graham_A wrote:You can't with the TV360 software.
But it's being fixed in a future update apparently.
Allegedly, but no announcement to that effect from Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 03-01-2021 17:59
Thank you
on 03-01-2021 18:16
@Graham_A wrote:
@paul0363 wrote:
@Graham_A wrote:You can't with the TV360 software.
But it's being fixed in a future update apparently.
Allegedly, but no announcement to that effect from Virgin Media.
See message linked below. @BlueLou (VM Staff) has said that this is being addressed:
https://community.virginmedia.com/virgin/board/message?board.id=Virgin_TV_360&message.id=261#M261
on 27-02-2021 14:44
The did the same to me... could not reconnect boxes, I spent a average of 6 hours on the phone to them over two days... spoke to a manager who couldn’t organise a kids tea party.... virgin left me without a tv service for 10 days... and to top it off ..this 360 box is a load of **bleep**e