Security Key

[RichardCoventry]

Hello,

Trying to access my credit agreement and it asks for a security key. 

I cannot find this. I have checked my emails and it is not there. 

Thanks. 

[Lee_R]

Hi RichardCoventry, thanks for posting and welcome back to our community.

Sorry to hear you've not been able to access your credit agreement.  Is this in relation to a freestyle contract on Virgin Mobile?

Regards

Lee_R

[RichardCoventry]

Hello

Yes it is. 

thanks. 

[Lee_R]

Thanks @RichardCoventry.

Is this a first time contract?  Also did you originally receive and return the credit agreement, contract?

Regards

Lee_R

[RichardCoventry]

Hello. 

I’ve had the phone and contract over two years and I want to see how long I have left on it. 

Thanks. 

[Ashleigh_C]

Hi there @RichardCoventry

Thank you for answering these questions for us. 

I'm going to pop you a PM so we can take a closer look into this together, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. 

Thanks again.