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Charlie18 · ‎18-09-2021

Changing battery on telly tab

DJ_Shadow1966 · ‎18-09-2021

Hello

You will have to take it too a 3rd party they may be able to do it if they can source a battery.

Regards Mike

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DJ_Shadow1966 · ‎18-09-2021

Hello

You will have to take it too a 3rd party they may be able to do it if they can source a battery.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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newapollo · ‎18-09-2021

Hi Charlie18,

Have you tried another charger in case yours is faulty and the battery is OK?

You might be able to get a replacement battery by calling Exertis who deal with Telly Tablet faults. Their contact number is 01282 858 460 or you can send an email to virginsupport@exertis.co.uk

You could also try booking your telly tablet in for repair https://mobile.virginmedia.com/ecare/phoneRepairs

At the bottom of the screen it will ask for your IMEI number which I don't believe the telly tablet has so click the radio box and type in TV TELLYTABLET

Dave

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