08-06-2021 20:36 - edited 08-06-2021 20:37
I was using virgin tv go android app on my phone to my tv from casting, but there was only audio and no picture showing on the tv..why is that? How do i fix?
on 08-06-2021 20:46
Hi ukguy183,
Unfortunately, the Virgin Media TV Go app does not support casting with Chromecast or any other casting dongle for that matter. The reason they don’t support that feature is due to licensing agreements
You might be able to open the TV Go app on a laptop/computer and then connect it to your TV via an HDMI cable.
on 08-06-2021 21:15
I used chrome browser on my phone and casting with virgin tv go website to my tv, it works.
on 10-06-2021 09:33
on 10-06-2021 12:25
Hi,
There is no channel picture to the tv from tv go app on phone. Only was audio,
on 10-06-2021 12:42
on 10-06-2021 12:50
Yes it works fine on my phone with the android play store app. And works fine with chrome browser on phone with casting to tv.
on 10-06-2021 12:57
Unfortunately the issue with Chromecast, I can't assist with as we don't support this. As long as the app itself is working fine there's nothing more I can do.
Maybe try contacting Google around Chromecast, that's all I can suggest.
Regards