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hlima
Joining in

Hi i made a order online broadband deal and today was supposed to be installed today, rang virgin they say is no details in their system, the email I got it back confirming the details was webteam@virginmedia.com

Can you guys see if it's scam or something like that.

 

Thank you

2 REPLIES 2

carl_pearce
Community elder

@hlima wrote:

Hi i made a order online broadband deal and today was supposed to be installed today, rang virgin they say is no details in their system, the email I got it back confirming the details was webteam@virginmedia.com

Can you guys see if it's scam or something like that.

 

Thank you


.com or .co.uk?

https://community.virginmedia.com/t5/Security-matters/Is-this-email-I-received-phishing-or-legit/m-p...

 

Tom_W1
Forum Team
Forum Team

Hi @hlima, thanks for your post although I'm sorry to hear of the confusion surrounding your order.

I'll need to pop you a PM to ask you to confirm some security details, just so I can look into this further for you.

Please expect this to arrive shortly, and respond when you can.

Many thanks

Tom_W