on 30-09-2021 02:26
I have received an email with the above message and further
"You have received this email as one or more of your Virgin Media mailboxes has recently been locked due to suspicious activity being detected.
It is important that you:
As we have several devices and several maiboxes on the internet connection, I need more help to deal with this.
on 30-09-2021 02:32
... sorry original post was incomplete.
I understand that vrigin might not be able to specify which device on my side of firewalls is the problem, but surely you can tell me which mailbox & what activity is reported as suspicious?
Is it for instance that I send regular emails to around 80 bcc recipients? (all of whom have recently confirmed that they want to mbe mailed)
thanks for any help
JRH
on 01-10-2021 09:28
Hi @jrh.
Welcome to the community and thanks for your first post, we're happy to have you with us.
I'm very sorry to hear this, I appreciate this is frustrating and we apologise for any inconvenience caused.
I'm going to send you a PM for more details so we can advise further on this for you.
Please look out for a notification in the purple envelope located in the top right hand corner of your screen.
Thanks,
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