on 18-02-2023 18:05
Hi,
just moved into a house with a previous virgin connection so there was already a virgin wall socket. I got the self install package and set it up. The hub seemed to connect and update but the light on the bottom appears to be solid green/yellow rather than white but my phone seems to connect still - is there an issue here if it’s not white?
on 18-02-2023 18:43
If possible to connect to the Hub at http://192.168.0.1 the Hub's admin password is on a sticker & is different from the WiFi password.
Hub's have a status page to show what is enabled / disabled and also a Diagnostic Test.
on 18-02-2023 19:01
Thanks, will take a look in the morning
on 18-02-2023 19:15
on 18-02-2023 21:16
Hub model 3 🙂
on 19-02-2023 07:40
This all seems to be sorted now. Must have fixed itself overnight as the light is now white and I can connect without issue to devices and the Virgin Media Connect app.
thanks for the help