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Mrpd1
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Tree root cable

A tree root is pulling out the broadband connection to my house. 

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-tony-
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Re: Tree root cable

post some photos 

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Tony
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lotharmat
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Re: Tree root cable

Must resist an I AM GROOT comment...

Dammit!



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Mrpd1
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Re: Tree root cable

FIXED : I managed to speak to virgin media and a technician is coming to my property. 

I called 150 on my mobile and chose the option that says I'm leaving.   This is because the IVR has no appropriate options for the actual issue and loops around before hanging up on you.

My thanks to those that replied.

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lotharmat
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Re: Tree root cable

Nice one! - In fairness that is the best way to speak to a person!



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Serena_C
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Re: Tree root cable

Hi @Mrpd1

 

Thanks for getting back to us to let us know that a technician is coming to your property to sort out the tree root.

 

Please do keep us posted on how things go with the visit.

 

Best wishes,

 

Serena

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