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New build house

Nhussain
Joining in

ive moved into a new build property and was told by Barrats home there is only a virgin line here. I’ve moved in since 1st October and constantly ringing virgin and explaining to them but they said they can’t provide me a service but my whole street is virgin. They said they would send a engineer out but no one rings me back or I get cut off half way speaking. My house number does not come up online .

can anyone please help me? I have kids with no wifi for nearly a month is a nightmare

1 REPLY 1

Christy_D
Forum Team (Retired)
Forum Team (Retired)

Hi there

Happy to take a look into this for you

I'll pop over a private message to take some details.

Thanks

Christy


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