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Moving router

DebbieK99
Joining in

on ‎27-03-2024 15:26

Hi. Currently I have my Virgin router in the sitting room at the front of the house near the TV and the reception isn't great in some of the rooms. I'd like to have it moved to somewhere more central and understand Virgin can do this for a £25 fee. Please advise.

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Tudor
Very Insightful Person
Very Insightful Person

on ‎27-03-2024 19:58

Yes, there would be a non fault call out fee of £25. 

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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