PairWPS button on router when pressed remains amber
when on computer it keeps saying offline please refresh can my line be checked please. Also we want to use an extra plug to use a tv upstairs and it asks to press the wps button is the router old
Forum Posts
New build unserviceable, but not sure why
I moved in to a new build house which is split into two flats a few weeks ago. We tried to sign up with Virgin, and they successfully added the new build to their directory, but stated that an engineer had been to the property and assessed that getti...
I have needed help for months!!
Someone please help me!!I’m a customer of 8 years now and this past year with Virgin has been an absolute joke. I have contacted Virgin COUNTLESS amount of times on the phone, through social media, on WhatsApp!! All about the same matter over and ove...
New Installation - exposed cable and visible conduit
Hi, first post and wanted to get community opinion on installation.Guys came and ran a cable to the house but they've just put it in green conduit and on top of the soil and looks terrible. They have also left the cable that connects from the pavemen...
BROWN BROADBAND BOX ON OUTSIDE WALL LEFT BROKEN
Virgin Media were out and about in our area last week doing a big fix and some changes. They were checking modems etc and connections inside and outside house. Once they’d gone I noticed they had taken the cover of my brown box on outside wall and...
Resolved! Missing cable box cover
Our external cable box cover is missing and I need to arrange a replacement as the cables are exposed to the rain. I can’t find anything online to help or get through to a human on the phone so posting here in hopes a support person can help me resol...
Hub 4 issues
Can anyone explain why my hub 4 has issues it was fine until VM sent this new hub 4 now I'm unable to connect my robotic hoover i keep getting a yellow triangle stating router not connected even though I'm on WIFI this is really **sing me off I’ve be...
Re: Damaged Omnibox
Domestic junction box - casing is damaged and will not clip closed I think. Outside 3A Gore Street SW7 5PT
Wall socket
Hello i just ordered the M500 broadband and i’ve come to know i don’t have a virgin media wall socket however i have a wall socket thats unbranded and it looks like it would fit a virgin media wire and im not sure if i need a virgin media wall socket...
Moving Router
HelloI would like to arrange for an engineer to move the router from an upstairs location to downstairs in my house.Is it possible to to that here? I know there is a £25 fee.I look like to hearing from you.
