Dazzybigfella
16 days agoTuning in
Internal Wall socket
Hi, I am new to virgin media broadband. The internal wall socket the red light flashes constantly, is this supposed to happen? Also I am not getting the speed I ordered. Done all the online checks and virgin stay everything is working. Any help appreciated.
Hi, a second engineer came out. When I had the broadband installed originally approx 1 month ago the engineer used an older version of the white box on the wall. Also he didn’t connect a second box which I think if memory is correct an isolated “thing”. Basically wrong install now corrected by installing up-to date white box which is flush with the wall and installing the isolator. The light is now green.