Address not showing on postcode checker but my neighbours are shown

Thank you so much for your post DogCat10 and a very warm welcome our Community Forums!

We're sorry to hear that your address is not yet available on our site, can I ask if you have called to speak with our sales teams directly on 0800 183 1234? 

They may be able to arrange a spotter for the address to have it added to our side.

Thanks

David_Bn

I’m in the same situation with address not showing but all neighbouring properties are could you please help solve this and get VM broadband installed at my property 

Hi i still have this issue i spoke to 2 people to help me get it installed at my new address is there anyone i can speak to in this regards 

Duplicate:  Address not showing on postcode checker but my neighbours are shown | Virgin Media Community - 5670996

Can anyone from Virgin Media please contact me today to discuss and get this resolved. 

- spoke to member of staff but now unreachable via text and call Kerry