Hi there my board band speed is very shocking at the munnite is there any work beeing done or is it just me lows of 7 meg to 100 meg when i aim on m200 or 250 what is going can some one help
If it's shown as a local area fault there is little you can do until it's fixed.
just want to added this in to
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
| 1 | 330750000 | 1.5 | 40 | 256 qam | 25 |
| 2 | 234750000 | 1.2 | 40 | 256 qam | 13 |
| 3 | 242750000 | 1.2 | 40 | 256 qam | 14 |
| 4 | 250750000 | 1 | 40 | 256 qam | 15 |
| 5 | 258750000 | 0.9 | 40 | 256 qam | 16 |
| 6 | 266750000 | 1.2 | 40 | 256 qam | 17 |
| 7 | 274750000 | 1.2 | 40 | 256 qam | 18 |
| 8 | 282750000 | 1.2 | 40 | 256 qam | 19 |
| 9 | 290750000 | 1.4 | 40 | 256 qam | 20 |
| 10 | 298750000 | 1.5 | 40 | 256 qam | 21 |
| 11 | 306750000 | 1.2 | 40 | 256 qam | 22 |
| 12 | 314750000 | 1.2 | 40 | 256 qam | 23 |
| 13 | 322750000 | 1.5 | 40 | 256 qam | 24 |
| 14 | 338750000 | 1.2 | 40 | 256 qam | 26 |
| 15 | 346750000 | 1 | 40 | 256 qam | 27 |
| 16 | 354750000 | 1.2 | 40 | 256 qam | 28 |
| 17 | 362750000 | 1.4 | 40 | 256 qam | 29 |
| 18 | 370750000 | 1.2 | 40 | 256 qam | 30 |
| 19 | 378750000 | 1 | 40 | 256 qam | 31 |
| 20 | 386750000 | 1 | 40 | 256 qam | 32 |
| 21 | 394750000 | 1.2 | 40 | 256 qam | 33 |
| 22 | 402750000 | 1 | 40 | 256 qam | 34 |
| 23 | 410750000 | 0.7 | 40 | 256 qam | 35 |
| 24 | 514750000 | 0.9 | 40 | 256 qam | 36 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
| 1 | Locked | 40.3 | 195 | 0 |
| 2 | Locked | 40.3 | 122 | 0 |
| 3 | Locked | 40.9 | 163 | 0 |
| 4 | Locked | 40.9 | 149 | 0 |
| 5 | Locked | 40.3 | 139 | 0 |
| 6 | Locked | 40.3 | 190 | 0 |
| 7 | Locked | 40.9 | 158 | 0 |
| 8 | Locked | 40.3 | 152 | 0 |
| 9 | Locked | 40.3 | 144 | 0 |
| 10 | Locked | 40.3 | 170 | 0 |
| 11 | Locked | 40.3 | 172 | 0 |
| 12 | Locked | 40.9 | 193 | 0 |
| 13 | Locked | 40.9 | 191 | 0 |
| 14 | Locked | 40.3 | 221 | 0 |
| 15 | Locked | 40.3 | 183 | 0 |
| 16 | Locked | 40.9 | 189 | 0 |
| 17 | Locked | 40.3 | 153 | 0 |
| 18 | Locked | 40.3 | 152 | 0 |
| 19 | Locked | 40.3 | 128 | 0 |
| 20 | Locked | 40.9 | 177 | 0 |
| 21 | Locked | 40.3 | 146 | 0 |
| 22 | Locked | 40.3 | 204 | 0 |
| 23 | Locked | 40.9 | 194 | 0 |
| 24 | Locked | 40.9 | 1214 | 0 |
Hi Passat11,
Thank you for your posts and welcome back to our community forums. We're here to help.
I'm so sorry to hear you've been having some connection trouble lately. I've checked over things on our systems and I'm unable to detect any faults currently that would explain this. Are things any better for you today?
Thanks,
thing are better to but it’s to often
The data you have listed so far looks OK. But the big question is how are you measuring the download speeds? Only ethernet speeds are guaranteed, and WiFi connections vary considerably.
over wifi i am using cable wil be the same but not
Still getting same problams i can post router mode
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
| 1 | 162750000 | -2 | 38 | 256 qam | 4 |
| 2 | 138750000 | -2.2 | 37 | 256 qam | 1 |
| 3 | 146750000 | -2.2 | 37 | 256 qam | 2 |
| 4 | 154750000 | -1.9 | 38 | 256 qam | 3 |
| 5 | 170750000 | -2 | 38 | 256 qam | 5 |
| 6 | 178750000 | -1.7 | 38 | 256 qam | 6 |
| 7 | 186750000 | -1.5 | 38 | 256 qam | 7 |
| 8 | 194750000 | -1.4 | 38 | 256 qam | 8 |
| 9 | 202750000 | -1.2 | 38 | 256 qam | 9 |
| 10 | 210750000 | -1.4 | 38 | 256 qam | 10 |
| 11 | 218750000 | -1.7 | 38 | 256 qam | 11 |
| 12 | 226750000 | -2 | 38 | 256 qam | 12 |
| 13 | 234750000 | -1.9 | 38 | 256 qam | 13 |
| 14 | 242750000 | -1.9 | 38 | 256 qam | 14 |
| 15 | 250750000 | -2 | 38 | 256 qam | 15 |
| 16 | 258750000 | -1.9 | 38 | 256 qam | 16 |
| 17 | 266750000 | -1.4 | 38 | 256 qam | 17 |
| 18 | 274750000 | -1.2 | 38 | 256 qam | 18 |
| 19 | 282750000 | -1 | 38 | 256 qam | 19 |
| 20 | 290750000 | -0.9 | 38 | 256 qam | 20 |
| 21 | 298750000 | -0.7 | 38 | 256 qam | 21 |
| 22 | 306750000 | -0.7 | 38 | 256 qam | 22 |
| 23 | 314750000 | -0.7 | 38 | 256 qam | 23 |
| 24 | 322750000 | -0.5 | 38 | 256 qam | 24 |
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
| 1 | Locked | 38.6 | 3 | 0 |
| 2 | Locked | 37.6 | 1 | 0 |
| 3 | Locked | 37.6 | 5 | 0 |
| 4 | Locked | 38.6 | 7 | 0 |
| 5 | Locked | 38.6 | 0 | 0 |
| 6 | Locked | 38.6 | 5 | 0 |
| 7 | Locked | 38.6 | 17 | 0 |
| 8 | Locked | 38.9 | 20 | 0 |
| 9 | Locked | 38.9 | 5 | 0 |
| 10 | Locked | 38.6 | 6 | 0 |
| 11 | Locked | 38.9 | 7 | 0 |
| 12 | Locked | 38.6 | 6 | 0 |
| 13 | Locked | 38.9 | 5 | 0 |
| 14 | Locked | 38.6 | 7 | 0 |
| 15 | Locked | 38.6 | 5 | 0 |
| 16 | Locked | 38.9 | 2 | 0 |
| 17 | Locked | 38.6 | 4 | 0 |
| 18 | Locked | 38.9 | 5 | 0 |
| 19 | Locked | 38.9 | 6 | 0 |
| 20 | Locked | 38.9 | 4 | 0 |
| 21 | Locked | 38.6 | 6 | 0 |
| 22 | Locked | 38.9 | 6 | 0 |
| 23 | Locked | 38.9 | 5 | 0 |
| 24 | Locked | 38.9 | 6 | 0 |
| 1 | 36600000 | 40.2 | 5120 | 64 qam | 3 |
| 2 | 23600000 | 38.8 | 5120 | 64 qam | 5 |
| 3 | 30100000 | 40.3 | 5120 | 64 qam | 4 |
| 4 | 43100024 | 40 | 5120 | 64 qam | 2 |
| 5 | 49600012 | 40.3 | 5120 | 64 qam | 1 |
| 1 | ATDMA | 0 | 0 | 0 | 0 |
| 2 | ATDMA | 0 | 0 | 0 | 0 |
| 3 | ATDMA | 0 | 0 | 0 | 0 |
| 4 | ATDMA | 0 | 0 | 1 | 0 |
| 5 | ATDMA | 0 | 0 | 0 | 0 |
| Acquired Downstream Channel (Hz) | 162750000 | Locked |
| Ranged Upstream Channel (Hz) | 36600000 | Locked |
i might just give when i come and just use my moble data and it faster
Look like i have problam near me just checked it out
Hey Passat11,
Welcome back to the community and thanks for taking the time to post. I’m sorry to hear of the issues that you’re having with your connection at the moment.
I have looked into your account and can see that there is an issue with the SNR levels of your connection, we will need to send out a technician to resolve these issues. I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Kind Regards,
Steven_L
If it's shown as a local area fault there is little you can do until it's fixed.
