Forum Discussion

Treble1's avatar
Treble1
Fibre optic
17 hours ago

Postcode shows upto gig2

When I put my postcode in it says upto gig 2 but highest is 1gb is that normal ?

3 Replies

  • Yeah same here, my postcode is now enabled for Gig2 as well. 

    If I enter my neighbour's house into the checker (he's never had cable), I can select Gig2, but if I put my own house in, I can only select Gig1. I believe this is because Gig2 is so far only available if your house has never had cable installed in the past. As far as I'm aware, it's not currently available to existing customers, or even addresses that were VM customers in the past.

    Not sure when this is going to change.

    • Treble1's avatar
      Treble1
      Fibre optic

      Interesting, just checked my neighbours who I know never had vm and see the same,surely this will change soon if the infrastructure has been completed