I havent recieved any account information or confirmation

[ladakarasek]

Hello all,

I ordered M100 Fibre Broadband on Wednesday 19th of Jan. Unfortuantely, i havent recieve any account information or agreement details.. So I cannot join to My account and track status of a kit delivery. Also I havent recieve any confirmation that a kit has been dispatch. 

Is that normal to wait more that 3 days or is anything wrong with my order ? 

I have just ordered reference as follow:

Order reference:

CH2004192630

[Christy_D]

Hi there

I can check this for you. I’ll pop over a private message as I’ll need to grab some details

Thanks,

Christy