Already an account at rented flat?

[Nathan-Tassell]

Spoiler

I’m moving into a new flat on 01/03 and have ordered virgin media broadband in advance if move in day. I have been told that there is already an account registered at my new address and unable to set up account at this time? 

What can I do to ensure I will have broadband in place for my move in day?

[Christy_D]

Hi there

I should be able to sort this for you

I’ll pop you a private message to take some details and we’ll go from there

Many thanks,

Christy