netgear nighthawk SH3

[paddy10tellys]

hi. Following nighthawk f/w upgrade to v1. 0.5.42 i have no internet access. SH3 is in modem setting. Landline still working. Virgin test shows SH3 not the issue. What do I do now please?

Patrick 

[DJ_Shadow1966]

Hello

Have your tried the following.

1) Power off all of the equipment, computer, SH3 and router.
2) Power on the SH3 and wait until the lights have stabilized.
3) Power on the router.
4) Finally power on a computer.

How is the device connected to the router is it via Ethernet or Wireless ?

Your router may have factory reset when doing the update and may need setting up again.

Regards Mike

[paddy10tellys]

thx Mike. Tried all that already. I can log into the router page but idk how to sort it. Original wifi network visible with a wifi tester but cannot connect. No ethernet either

[Tudor]

Have you checked that your router is in router mode not bridge mode, update may have reset it.

[paddy10tellys · Accepted solution]

I paper clipped it and started again. Hard reset seems to have done it after much fiddling. Thx