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Wi-Fi pods

StanS
Joining in

on ‎02-08-2022 23:50

Hi, 

I received my first wi-fi pod a month or so ago now but I’m still experiencing dead spots in one of my upstairs rooms,  could I request a second one be sent out please. 

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2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

on ‎02-08-2022 23:55

You do have to call in to order them (cant do it online the website is borked) - or try the web-chat or Whatsapp functions (that has worked for some) - or just wait here for a VM person to respond in a day or two and they will sort one for you .

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Steven_L
Forum Team
Forum Team

on ‎05-08-2022 15:16

Hey @StanS,

Welcome to the community and thanks for taking the time to post your issue on the forums.

I would be happy to take a further look into this for you and get you a second pod ordered but I would need to confirm a few details via private message, please look out for my message and we can get started.

Regards,
Steven_L

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