on 13-05-2022 12:32
I have A Hub 3.0 working in modem mode
It is connected solely to an Asus RT AC58U V3 Wireless Router
The router affords wireless connection to all the wireless devices and also hard wired connections to our main home PC and (via mains extenders) connection to my work PC and a couple of other devices.
Yesterday the wireless connection dropped a few times and re-established; but this morning it failed completely.
After much consternation, working from first principles, fault finding and a call to VM, I finally managed to get the Wireless back up an working but ONLY with the Hub 3 in Router Mode. It no longer works in Modem Mode
Any ideas?
Thanks in advance
on 13-05-2022 20:50
Far too many Prost RS errors, unfortunately these are accumulative since the hub was last power cycled. So please turn off the hub for a few minutes and then turn it on. Take a new set of stats and hang onto them. Then after a few hours take another set of stats and post them. We can then see the current status.
on 13-05-2022 22:12
Thanks, I'll do that over the weekend. Appreciate your help. Dave
on 14-05-2022 15:33
here goes ...
Hub turned off at 14.55
turned back on again at 15.03
took a while to get stable and the asus router talking to it
logs taken at about 15.20
Cable Modem Status | |
Item | Status |
Acquired Downstream Channel (Hz) | 138750000 |
Ranged Upstream Channel (Hz) | 60300000 |
Provisioning State | Online |
Downstream bonded channels
Channel | Frequency (Hz) | Power (dBmV) | SNR (dB) | Modulation | Channel ID |
1 | 138750000 | 1.5 | 38 | 256 qam | 1 |
2 | 146750000 | 1 | 38 | 256 qam | 2 |
3 | 154750000 | 0.7 | 38 | 256 qam | 3 |
4 | 162750000 | 0.5 | 40 | 256 qam | 4 |
5 | 170750000 | 0.5 | 38 | 256 qam | 5 |
6 | 178750000 | 0.2 | 38 | 256 qam | 6 |
7 | 186750000 | 0.2 | 40 | 256 qam | 7 |
8 | 194750000 | -0.2 | 39 | 256 qam | 8 |
9 | 202750000 | -0.4 | 38 | 256 qam | 9 |
10 | 210750000 | -0.5 | 38 | 256 qam | 10 |
11 | 218750000 | -0.4 | 38 | 256 qam | 11 |
12 | 226750000 | -0.5 | 38 | 256 qam | 12 |
13 | 234750000 | -0.5 | 38 | 256 qam | 13 |
14 | 242750000 | -0.9 | 38 | 256 qam | 14 |
15 | 250750000 | -1.2 | 38 | 256 qam | 15 |
16 | 258750000 | -1.2 | 38 | 256 qam | 16 |
17 | 266750000 | -1 | 38 | 256 qam | 17 |
18 | 274750000 | -0.2 | 38 | 256 qam | 18 |
19 | 282750000 | 0.5 | 38 | 256 qam | 19 |
20 | 290750000 | 0.5 | 38 | 256 qam | 20 |
21 | 298750000 | 0.9 | 38 | 256 qam | 21 |
22 | 306750000 | 0.5 | 39 | 256 qam | 22 |
23 | 314750000 | 0 | 38 | 256 qam | 23 |
24 | 322750000 | -0.5 | 38 | 256 qam | 24 |
on 14-05-2022 15:34
Downstream bonded channels
Channel | Locked Status | RxMER (dB) | Pre RS Errors | Post RS Errors |
1 | Locked | 38.9 | 6 | 0 |
2 | Locked | 38.9 | 11 | 0 |
3 | Locked | 38.9 | 0 | 0 |
4 | Locked | 40.9 | 5 | 0 |
5 | Locked | 38.9 | 5 | 0 |
6 | Locked | 38.9 | 5 | 0 |
7 | Locked | 40.9 | 5 | 0 |
8 | Locked | 39.3 | 0 | 0 |
9 | Locked | 38.9 | 6 | 0 |
10 | Locked | 38.9 | 0 | 0 |
11 | Locked | 38.9 | 6 | 0 |
12 | Locked | 38.9 | 6 | 0 |
13 | Locked | 38.9 | 5 | 0 |
14 | Locked | 38.6 | 5 | 0 |
15 | Locked | 38.9 | 8 | 0 |
16 | Locked | 38.9 | 7 | 0 |
17 | Locked | 38.9 | 0 | 0 |
18 | Locked | 38.9 | 6 | 0 |
19 | Locked | 38.9 | 5 | 0 |
20 | Locked | 38.9 | 3 | 0 |
21 | Locked | 38.9 | 5 | 0 |
22 | Locked | 39.8 | 5 | 0 |
23 | Locked | 38.9 | 5 | 0 |
24 | Locked | 38.9 | 5 | 0 |
on 14-05-2022 15:34
Upstream bonded channels
Channel | Frequency (Hz) | Power (dBmV) | Symbol Rate (ksps) | Modulation | Channel ID |
1 | 60300000 | 42 | 5120 | 64 qam | 1 |
2 | 39400000 | 41 | 5120 | 64 qam | 4 |
3 | 46200000 | 41.3 | 5120 | 64 qam | 3 |
4 | 53700000 | 41.8 | 5120 | 64 qam | 2 |
Upstream bonded channels
Channel | Channel Type | T1 Timeouts | T2 Timeouts | T3 Timeouts | T4 Timeouts |
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
on 14-05-2022 15:35
General Configuration
Network access | Allowed |
Maximum Number of CPEs | 1 |
Baseline Privacy | Enabled |
DOCSIS Mode | Docsis30 |
Config file | cmreg-vmdg505-bbt057-b.cm |
Primary Downstream Service Flow
SFID | 32964 |
Max Traffic Rate | 117000047 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Primary Upstream Service Flow
SFID | 32963 |
Max Traffic Rate | 10500047 |
Max Traffic Burst | 16320 |
Min Traffic Rate | 0 |
Max Concatenated Burst | 16320 |
Scheduling Type | BestEffort |
on 14-05-2022 15:36
Network Log
Time | Priority | Description |
14/05/2022 14:14:10 | Warning! | RCS Partial Service;CM-MAC=xxxx;CMTS-MAC=xxxx;CM-QOS=1.1;CM-VER=3.0; |
14/05/2022 14:14:10 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=xxxx;CMTS-MAC=xxxx;CM-QOS=1.1;CM-VER=3.0; |
14/05/2022 13:54:27 | Warning! | RCS Partial Service;CM-MAC=xxxx;CMTS-MAC=xxxx;CM-QOS=1.1;CM-VER=3.0; |
14/05/2022 13:07:55 | critical | No Ranging Response received - T3 time-out;CM-MAC=xxxx;CMTS-MAC=xxxx;CM-QOS=1.1;CM-VER=3.0; |
13/05/2022 18:32:43 | notice | LAN login Success;CM-MAC=xxxx;CMTS-MAC=xxxx;CM-QOS=1.1;CM-VER=3.0; |
13/05/2022 18:31:48 | Warning! | LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=xxxx;CMTS-MAC=xxxx;CM-QOS=1.1;CM-VER=3.0; |
13/05/2022 14:24:10 | notice | LAN login Success;CM-MAC=xxxx;CMTS-MAC=xxxx;CM-QOS=1.1;CM-VER=3.0; |
13/05/2022 14:23:18 | Warning! | RCS Partial Service;CM-MAC=xxxx;CMTS-MAC=xxxx;CM-QOS=1.1;CM-VER=3.0; |
13/05/2022 13:49:43 | Warning! | Lost MDD Timeout;CM-MAC=xxxx;CMTS-MAC=xxxx;CM-QOS=1.1;CM-VER=3.0; |
13/05/2022 13:49:38 | Warning! | RCS Partial Service;CM-MAC=xxxx;CMTS-MAC=xxxx;CM-QOS=1.1;CM-VER=3.0; |
13/05/2022 13:48:27 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=xxxx;CMTS-MAC=xxxx;CM-QOS=1.1;CM-VER=3.0; |
13/05/2022 13:48:21 | Warning! | RCS Partial Service;CM-MAC=xxxx;CMTS-MAC=xxxx;CM-QOS=1.1;CM-VER=3.0; |
13/05/2022 13:38:6 | notice | LAN login Success;CM-MAC=xxxx;CMTS-MAC=xxxx;CM-QOS=1.1;CM-VER=3.0; |
13/05/2022 13:37:57 | Warning! | LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=xxxx;CMTS-MAC=xxxx;CM-QOS=1.1;CM-VER=3.0; |
01/01/1970 00:01:40 | critical | No Ranging Response received - T3 time-out;CM-MAC=xxxx;CMTS-MAC=xxxx;CM-QOS=1.1;CM-VER=3.0; |
13/05/2022 08:28:57 | notice | LAN login Success;CM-MAC=xxxx;CMTS-MAC=xxxx;CM-QOS=1.1;CM-VER=3.0; |
13/05/2022 08:27:7 | Warning! | RCS Partial Service;CM-MAC=xxxx;CMTS-MAC=xxxx;CM-QOS=1.1;CM-VER=3.0; |
13/05/2022 08:05:39 | notice | SW download Successful - Via Config file |
13/05/2022 08:03:33 | notice | SW Download INIT - Via Config file |
10/05/2022 23:19:50 | critical | No Ranging Response received - T3 time-out;CM-MAC=xxxx;CMTS-MAC=xxxx;CM-QOS=1.1;CM-VER=3.0; |
14-05-2022 15:37 - edited 14-05-2022 15:39
Looks good you likely never need to worry about you connection ever again for many years.
on 14-05-2022 15:41
what makes you think that - its only been running for about 10 minutes!!
on 14-05-2022 15:52
Best put a BQM on it then for good luck😁