Smart devices Hub 5

[BlackWinter]

I am unable to connect any smart devices eg echo dot or smart bulbs for months,they all connected fine until I received my Hub 5 I'm beginning to wish I kept my hub 3.

[legacy1]

You can either go back to the hub 3 or put the hub in modem mode and get your own WiFi router with 1Gb ports.

[Tudor]

Try separating the 2.4Ghz and 5GHz WiFi bands in two different named SSIDs, like xxx-2 and xxx-5 and turn off smart/intelligent WiFi. You can access the hub on 192.168.0.1 and logon (not the WiFi password) then go to the settings.

[BlackWinter]

Thank you for your reply.I've ordered a new router,how do I connect it to my hub 5,sorry I'm not very tech savvy 

[legacy1]

What router are you getting?

Connect only the new router WAN port to the hub and connect everything to your router then go to 192.168.100.1 and put the hub in modem mode.
https://www.virginmedia.com/help/broadband/reboot-or-reset-hub

[Tudor]

How to put a VM hub into modem mode:

1) Access your hub on 192.168.0.1, sign on and put it into modem mode. On the Hub3 the bottom LED will change to magenta. Best done from a wired connection.

2) Turn off the hub and disconnect any Ethernet cables

3) Fully initialise your own router or mesh master unit and make sure the WAN port is set to DHCP

4) Connect your router or mesh master unit to the VM hub with an Ethernet cable, Cat5e or Cat6, any higher specification is a waste of money

5) Turn on the VM hub.

6) You should now be able to access the internet and the hub will now be on 192.168.100.1

Note: this only needs doing once for each new router or VM changes your WAN IP address.

[KevinB66]

Hi, 

Which make Router will  you recommend for starting  my own network? I was planning on buying TP link? I have Hub 5, keeps dropping off and then will not connect to more than 4 devices, "Couldn't get IP adress " message or connection failed....Hub 5 changed , still same problem. 

Kind regards 

Kevin

[legacy1]

If you want a simple home router
Zyxel Armor G1 or Zyxel Armor G5 or ZYXEL NBG7510

or go advanced
https://www.zyxel.com/uk/en-gb/products/next-gen-firewall
https://www.zyxel.com/uk/en-gb/products/vpn-firewall

TP link are said to be good too