Virgin Media Community

[Hairc94]

I have a constant red light on my router have tried to follow all instructions online to reset it but still can't get rid of it. Having connection issues with most of my devices with slow speeds and connection dropping. Contacted virgin and they escalated it last week but not heard anything back 

[Vikki_M]

Hi @Hairc94 

Thank you for your post and welcome to our community. 

I am sorry to hear about the issues you are having with the hub.

I will send you a private message now so we can look into this further for you.

Please look out for the purple envelope in the top right of the page and pop me a reply when you can.