Moving / relocation of Virgin Media Wall socket

[Diacat]

Hi,

I need to move my virgin wall socket (int and ext) as I a building an extension but can’t work out how to speak to someone to arrange this when calling them. I have try to phone virgin but couldn’t speak with the team just the recording. 

I know it is £25 standard fee for this work.

Any ideas how best to book / arrange this?

thanks

[Daniel_Et · Accepted solution]

Hi @Diacat 👋 Thank you for your post and welcome to the Virgin Media Community 😀

In order to look into arranging this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel

[Diacat]

Hi @Daniel_Et private message sent.