Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Red light on Hub
My Hub 3 has had a red light for months and I have no internet connection. When I call or go online with Virgin Media they say it’s working, but it’s not. I have numerous times reset the Hub and it doesn’t help. I have turned the Hub off for hours an...
Solid red light on Hub 3 - internet working
My hub 3 is showing a solid red light as of this morning. I haven't changed the location of the hub, covered the vents, and there has been no temperature increase where I live so the conditions have not changed to make it overheat.I have done a full ...
Hub 3 in Modem mode with a Deco x20. Can I change my public IP?
Somebody on Xbox got hold of my IP and is causing continuous issues with my connection.Is there a way for me to change my public IP? Can I contact VM for this or is it something I can do within the Deco app? I saw something about MAC cloning in the s...
High Latency from Ethernet - Hub 3
I recently bought an ethernet cable for my PC and noticed download latency is much higher using ethernet. I have a Hub 3 and I'm on 500mbps deal.From the speed test results:Wifi: Down - 239.75mbps - 46 latency / Up - 52.30 mbps - 36 latencyEthernet: ...
Project Mustang FTTP network upgrade Sheffield 6
There has been some work done recently in our area, adding new cabinets, the project code on the works is NK128FIBREUP-SHEFFXQOIAF (if it helps). It doesn't appear they have pulled / blown any fibre yet as there are still some coffin tops at some of ...
Re: Hub 3 constant red light
Hello, I have the same issue (red light) and tried everything that is described above. I also did a full reset. Running tests confirms that the hub does not fully function (with Virgin link sent to us and login onto the hub via browser). I would appr...
Resolved! Impossible
I've recently signed up to virgin media as I moved. I have tried everything to connect my ring door bell, including all the advice on here I desperately need this connected as I am pretty much bedbound most of the time due to my disabilities , I need...
Hub 4 internet keeps dropping
Hi all,As above hub keeps flashing white then steady white and repeating the process every 5mins or so. We’ve had it flashing blue a few times also. I have checked connections all fine, I have attached screen grabs of connection stats
Intermittent Signal in Area
Having a slight issue today with one of the downstream channels going crazy with errors. I've rebooted and it does the same thing. It's been the last hour now. No issues on any of the other channels and it hasn't gone offline or anything. But checkin...
Resolved! Upgraded to 2gig and see ping time outs and youtube buffering?
anyone else facing similar issues?I've been on XGS for sometime now, had 1000/1000 enquired recently and got 2000/2000 there just feels like something isn't right...I've been playing games LOL for example and I'll just randomly DC from it, never had ...
