Recent DiscussionsBroadband issues I run a business from home but now on wi fi I don't receive calls and can't make calls and it's costing me a fortune in lost business I've been informed I need a hub 5 can anybody sort me out before ...Very poor wifi. Pod never worked. So I have been with virgin for years. I was sent a wifi pod 2 years ago but it never worked at all. I tried everything and just gave up and put it in a drawer. The app won't connect to my hub 4. It...How to order VM Pods? Hello, I'm a Volt 250 customer. I have black spots in my house and areas where the speed significantly drops. I used the VM Connect app and got speeds of less than 30mbps, but I end up cycling back...Upgrading hub and mixing wifi pods Hi I have M500 Volt broadband with a Hub 3 router and two black Wifi Pods. I have just ordered a thrird black wifi pod to boost speed/reliability in my bedroom. Virgin say I can only upgrade my Hub...Card in door from engineer I’ve had a call in the door from Virgin saying “We need to fix your Virgin Media services” asking to call 151 to get them back to get things sorted. Anyone know how to navigate the impossible option...403 ERROR The request could not be satisfied with VM IP I'm experiencing something very strange and can only pinpoint the issue to be when I visit certain websites, I get a 403 error which is associated with Cloudfront, which ONLY happens if I visit from ...Billing Issue – Incorrect Charges After Upgrade to 1G Speed I recently accepted an offer to upgrade to 1G broadband speed for £33 per month. However, when I received my first bill, I was charged £72 for the package, and my current bill is showing £108. This i...NEW PACKAGE - upstream channel missing HI, so been with virgin since the 90's at multiple addresses, just phoned the diabolical phone number for help and got none and i think lies on recorded call. 2 days ago i renewed on live chat which ...I have no broadband for 3 days I had engineer visit today who didn't manage to solve it and I didn't get any feedback or correspondence to tell me what to do next Moreover I am not able to book another visit. Connect App Won’t Connect Since yesterday, my VM Connect app has stopped detecting my network. On the Broadband tab, it can’t find my router and keeps taking me through the install steps. As I haven’t done anything different ...
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