Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Ip address 192.168.0.1 why doesn’t connect me saying wrong password whet i type the correct one

Almpan
Joining in

on ‎04-02-2023 09:44

Why doesn’t connect me on ip address saying wrong password when I type the correct one

0 Kudos
2 REPLIES 2

Client62
Legend

on ‎04-02-2023 10:00

Unless the Hub's password has been changed, this could be the (known if not common) problem of the Hub having corrupted the password info.

A factory reset of the Hub might be the only option to attempt to regain access.

Regardless of VM notes on a reset, the RESET button needs to be pressed for a full 60 seconds to trigger the factory reset and then just leave the Hub to reset and restart.

This will revert the HUB to the initial WiFi SSID / Passwords. If the Hub's password still does not work a Hub defect will have to be reported to Support.

0 Kudos

newapollo
Very Insightful Person
Very Insightful Person

on ‎04-02-2023 21:06

Hi @Almpan 

You need to use the Settings password, not the wifi password to  log into 192.168.0.1

If you've enabled Modem Mode on the hub you'll need to use 192.168.100.1 instead.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
0 Kudos
Top