Internet harrow

[HV]

Hi,

I lost internet connection/signal during the night , is there a problem in the area , Harrow on the Hill , HA1.

Thanks,

Hema

[jpeg1]

Local check 0800 561 0061

[sylvansight]

There's deffo an issue in the area.  Gaming ping has been horrible for last couple of days.

today:

yesterday:

typical image from the last few months (not perfect, but acceptable):

[legacy1]

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@sylvansight wrote:

There's deffo an issue in the area.  Gaming ping has been horrible for last couple of days.

today:

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Lets buffer the night away!

Are you sure you don't have a device DoS out? do a over night test change wireless password and remove Ethernet from your router or hub and let BQM run

[jpeg1]

What does 0800 561 0061 say?

[sylvansight]

d/l speed is fine, just the latency which is all over the shop. Will give it a try though.

[HV]

Not much , did the usual checks . Wires , rebooted etc and no life on hub.

engineer has been called out and apparently there is no outage . 

[sylvansight]

back to normal for me 

[HV]

So I was given a new replacement hub , it was meant to start working in 15 min this was at 11:30. 

Still I have no internet, rang the support services twice, they keep sending signals and saying this should work in next 30 minutes.

I have green arrow flashing and I am not getting to a steady white light. Any suggestions.

Rang and messaged the engineer - no repond.

[legacy1]

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@sylvansight wrote:

back to normal for me 

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Guess VM looked on here and OMG and did some thing?