on 09-07-2021 00:33
Is anyone else having issues with there hub? Mines has went down again and this is the 4th time in 2 days with loss of internet.
on 09-07-2021 01:09
on 09-07-2021 06:34
12-07-2021 12:46 - edited 12-07-2021 12:47
Hi GaryPilk123, thanks for getting in touch - sorry for the delay getting back to you.
I'm also sorry to hear you've had some issues with your hub. When taking a look into this today, there's no known faults or obvious issues, and I can see your hub hasn't rebooted since your post - so I hope things have improved for you now?
If not please get back to us and post your Hub/network connection details as advised above so we can check to see if there is a problem there.
You can also set up a free “Broadband Quality Monitor” to continually monitor the state of your connection and record any network dropouts. It does it 24/7/365 and it keeps a visual record of any/all of your network disconnections: https://www.thinkbroadband.com/broadband/monitoring/quality
Tom