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I had an appointment today and the engineer didn't show up

maccabeus_
Joining in

on ‎27-09-2022 18:12

How miserable is your service? Engineer didn't show up, didn't give a call, a warning, nothing! What do I have to do now? Wait another week?

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3 REPLIES 3

jem101
Superstar

on ‎27-09-2022 18:37

@maccabeus_ wrote:

How miserable is your service? Engineer didn't show up, didn't give a call, a warning, nothing! What do I have to do now? Wait another week?

Possibly yes, although do make sure that you claim the £25 or so compensation owed to you for a missed appointment, won't you?

maccabeus_
Joining in
In response to jem101

on ‎27-09-2022 18:53

How do I claim that?
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John_GS
Forum Team
Forum Team
In response to maccabeus_

on ‎30-09-2022 08:30

Hi maccabeus_

Thanks for posting and welcome to the community. Sorry to hear the engineer didn't show up. I've not been able to locate your system via the Forum information provided so I will send you a PM now to assist further.

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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