Hub3 - Your Home network has a few problems

[Gordmic51]

My iPad consistently drops Internet Connection despite getting a good result on Ookla Speedtest.
I decided to run the Hub Diagnostics tool and it reported that my Home Network had a few problems. These problems were that all devices connected had “low signal strength” despite being right next to the Hub!

I’m loosing patience with VM and have reset the Hub, rebooted the hub, renewed the Network connection on my iPad all to no avail.

HELP!

[legacy1]

VM will ask you to buy into their pods but why would that help unless hub outputs more signal when it sees a pod why not output more signal for your device...

Use hub in modem mode and get a better wireless router with 1Gb ports.
https://www.virginmedia.com/help/virgin-media-hub-modem-mode

[Robert_P]

Hello Gordmic51

Sorry to hear of the issues experienced with your broadband connection and wireless network, we appreciate you taking the time to raise this via the forums.

From looking at your connection we're unable to see any issues with the connection, all of the spec's are within the ranges we'd expect to see.We have these tips available to help with broadband issues:

• General broadband help - https://virg.in/vmessential
• Service status page - virg.in/service
• Wi-Fi hints and tips - https://virg.in/wifisos
• Wi-Fi troubleshooting - https://virg.in/wifinotworking

We also have the Connect App virg.in/connectapp which once set up will allow you to optimise your wireless network and scan for any potential black spots within the property.

Thanks 

Rob