My Hub has been restarting on regular intervals since last Monday.
It will be fine for 10 minutes, then restart. And repeat.
I have done a reset. Taken off all ethernet cables. Power off/on.
All to no avail.
VM Status does say there is an intermittent issue in my postcode area with Broadband and it is "very complicated"
But 5 days is annoying. My wife is starting to throw her iPad against the wall.
We will be hosting my twin granddaughters and find streaming "Hey Duggee" is a great help to quiet then.
As VM acknowledges an issue (though doesn't say it is the same as I am seeing) is there anything else that can be done?
I did sign up for SMS texts to be sent for the issue - none sent so far since Monday.
Can anyone or a VM Engineer provide any ideas/comments?
Thaanks,
Chris...
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 331000000 5.1 38 256 qam 25
2 203000000 4.6 36 256 qam 9
3 211000000 4.5 36 256 qam 10
4 219000000 4.3 36 256 qam 11
5 227000000 4.5 36 256 qam 12
6 235000000 4.8 37 256 qam 13
7 243000000 4.3 37 256 qam 14
8 251000000 4.4 37 256 qam 15
9 259000000 4.8 37 256 qam 16
10 267000000 5 37 256 qam 17
11 275000000 5 38 256 qam 18
12 283000000 5 38 256 qam 19
13 291000000 5.1 38 256 qam 20
14 299000000 5.5 38 256 qam 21
15 307000000 5.4 38 256 qam 22
16 315000000 5.3 38 256 qam 23
17 323000000 5.1 38 256 qam 24
18 339000000 5.5 38 256 qam 26
19 347000000 5.4 38 256 qam 27
20 355000000 4.8 38 256 qam 28
21 363000000 5 38 256 qam 29
22 371000000 5.3 38 256 qam 30
23 379000000 4.5 38 256 qam 31
24 387000000 4.5 38 256 qam 32
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 38.9 0 0
2 Locked 36.6 6 0
3 Locked 36.6 5 0
4 Locked 36.6 0 0
5 Locked 36.6 5 0
6 Locked 37.3 5 0
7 Locked 37.3 0 0
8 Locked 37.6 0 0
9 Locked 37.6 5 0
10 Locked 37.3 4 0
11 Locked 38.6 5 0
12 Locked 38.6 5 0
13 Locked 38.6 6 0
14 Locked 38.6 4 0
15 Locked 38.9 5 0
16 Locked 38.6 5 0
17 Locked 38.6 1 0
18 Locked 38.9 3 0
19 Locked 38.9 6 0
20 Locked 38.9 0 0
21 Locked 38.9 0 0
22 Locked 38.6 0 0
23 Locked 38.6 0 0
24 Locked 38.6 5 0
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 36600058 37.5 5120 64 qam 3
2 23599996 35.5 5120 64 qam 5
3 30100007 37.5 5120 64 qam 4
4 43100002 37.5 5120 64 qam 2
5 49600041 37.5 5120 64 qam 1
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 ATDMA 0 0 0 0
2 ATDMA 0 0 0 0
3 ATDMA 0 0 0 0
4 ATDMA 0 0 0 0
5 ATDMA 0 0 0 0
Network Log
Time Priority Description
24/12/2022 15:01:54 Error TCS Fail on all Upstream Channels;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2022 15:01:48 critical Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2022 15:00:51 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2022 15:00:35 Warning! LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2022 14:49:19 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2022 14:48:43 Error TCS Fail on all Upstream Channels;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2022 14:48:39 critical Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2022 14:47:34 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2022 14:46:56 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2022 14:45:40 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2022 14:45:12 Warning! LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2022 14:35:30 Error TCS Fail on all Upstream Channels;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2022 14:35:18 critical Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2022 14:34:25 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2022 14:21:38 Error TCS Fail on all Upstream Channels;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2022 14:21:28 critical Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2022 14:20:38 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2022 14:08:12 critical Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2022 14:08:12 Error TCS Fail on all Upstream Channels;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/12/2022 14:08:5 critical Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
