Hub 5 - Virgin connect app

[pmadd78]

A few weeks ago I upgraded my router from a hub 3 to hub 5, 

On the Virgin connect app both my hub 3 and hub 5 are showing.

Ive reinstalled the app etc but nothing deletes the hub 3

anyone else had this issue?

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[jbrennand]

see this...
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The connect App has recently become "buggy" after upgrading its firmware.

Note the large number of new threads on here complaining of App issues.

A VM person will respond here in a day or two and comment on what you can try.

[Matthew_ML]

Hey pmadd78, thank you for reaching out and a warm welcome to community and I am sorry you are having Connect app issues.

Please can you let me if the app is working and it lets you use the connect to do a scan for example? Thanks