High Latency Spikes/Ping

[stepachip]

Been noticing spikes of high latency or potential internet drops across all my devices. Ranges in time length but lasts at least 30 seconds. On phones and laptops it isn’t extremely noticeable as it results in small amounts of buffering or extra loading. 

However where it is very noticeable is on my PlayStation were these 30 second intervals result in me frequently disconnecting from online games. 

Tried resetting the console and router but it only really fixes it for around 15 minutes.

[jbrennand]

Collect the data on a BQM as per
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If you haven’t already, set up a free, secure and “offlsite” - “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. It does it 24/7/365 and it keeps a visual record of any/all of your network disconnections, useful data to have to match to the Network logs (in your Hub settings) and also in discussions with VM - note it will take a few hours to start seeing a sensible picture - post up the “link” to the “share live graph”. Click the lower link (Share Live Graph) then click generate. Copy the text in the Direct Link box, beware, there may be more text than you can see. On here click the Link icon (2 links chain to the left of the camera icon) In the URL box paste the link you copied and then click OK

https://www.thinkbroadband.com/broadband/monitoring/quality

[stepachip]

https://www.thinkbroadband.com/broadband/monitoring/quality/share/8705392acc73a5ba2cde53ded5252ad1f3... 

Here is the live graph, empty for the moment as only just set it up.

[legacy1]

Looking good I suggest you get your own router with 1Gb ports and put the hub in modem mode.